Get Started with the Mobile App

Available on all tiers:

Contents

• Get Started with the Mobile App
  • About TrueContext
  • Log in to the Mobile App
  • Change your Password

About TrueContext

TrueContext has two main components:

• The Web Portal: Forms can be built, submitted forms can be viewed, and connections to other systems can be set up.
• The Mobile App: Forms can be filled out by users and submitted.

You can fill out and save forms when your device is offline. To submit a form, your device must be connected to the internet. If you submit a form when you’re offline, the TrueContext Mobile App stores the form in your Outbox until you’re online again.

Log in to the Mobile App

If you haven't already, download the mobile app.

1. Launch the TrueContext Mobile App from the home screen of your mobile device.

   

2. Enter your username and password. These credentials are the same as what you use to log into the Web Portal.

   • If you have an account but forgot your password, select the "Forgot Password" link.

   

3. When you enter a valid username and password, TrueContext registers the device. The app then reconciles and downloads any new forms.

Change your Password

Read our FAQ article on how to change a password.