Download the TrueContext Mobile App

This topic describes how to download and sign in to the TrueContext Mobile App on iOS, Android, and Windows devices.

Available on all tiers:

Essentials
Advanced
Enterprise

Contents

Steps to download the Mobile App on iOS

Note:You must have an Apple ID to download the Mobile App on iOS.

  1. Go to the App Store.

  2. Search for “truecontext”.

  3. Select GET, and then follow the instructions on your device.

    In the App Store, search for "truecontext" and then select "GET" to download the TrueContext mobile app.

    Result: The Mobile App downloads to your device. Your device automatically places an icon for the app on your home screen.

  4. Select OPEN to launch the app.

    Result: The app opens on your device. You can sign in to your TrueContext account.

Note:We recommend that you always keep the Mobile App updated to the latest version. Depending on your device settings, the app might update automatically. You can also go to the App Store to manually update the app.

Steps to download the Mobile App on Android

Note:You must have a Google account to download the TrueContext Mobile App on Android.

  1. Go to the Google Play Store.

  2. Search for “truecontext”.

  3. Select Install.

    Google Play Store that shows the TrueContext app and the Install button to download the app.

    Result: The Mobile App downloads to your device. You can access the app from your app menu.

    Tip:For easy access, you can drag the Mobile App icon from your app menu to your home page.

  4. Select Open to launch the app.

    Result: The app opens on your device. You can sign in to your TrueContext account.

Note:We recommend that you always keep the Mobile App updated to the latest version. Depending on your device settings, the app might update automatically. You can also go to the Google Play Store to manually update the app.

Steps to download the Mobile App on Windows

Note:You must have a Microsoft account to download the Mobile App on Windows.

  1. From the Start menu, go to the Microsoft Store.

    MicrosoftStore.png

  2. Search for “truecontext”.

  3. Select Get.

    Microsoft store that shows the TrueContext app description and a "Get" button to install the app

    Result: The Mobile App downloads to your device.

  4. Select Open.

    Result: The Mobile App opens on your device. You can sign in to your TrueContext account.

    Tip:You can open the app from the Start menu.

Note:We recommend that you always keep the Mobile App updated to the latest version. Depending on your device settings, the app might update automatically. You can also go to the Microsoft Store to manually update the app.

Steps to sign in to the Mobile App

  1. Launch the Mobile App on your device.

  2. Enter your TrueContext Username and Password. These credentials are the same as your Web Portal sign-in credentials (if your user account has Web Portal permissions).

    Info:If you forget your password, you can reset it on the Mobile App. The topic Forgot Your Password? describes how to reset your password.

  3. To get started using the app, refer to the topic TrueContext Quick Start.