Completing Forms

Available on all tiers:

Essentials
Advanced
Enterprise

About

With TrueContext, filling out mobile forms is incredibly intuitive. No special training is required; all that is needed is a basic understanding of general navigation on your mobile device.

Tip:If your team has the Multi-Language add-on on the Advanced or Enterprise tier, your TrueContext administrator can set up a form in different languages. Once you select a language, or when the language is preselected for you, the form is displayed in that language. Your admin can also set up questions that present you with a list of options to display in the selected language.

Basic Question Types

Textbox/Text Area

Tap on the box to enter text. Some fields will only accept letters; others will only accept numbers.

iOS

Android

Yes/No

A Yes/No question allows a single checkbox to be checked or unchecked. Tap on the box to check/uncheck.

iOS

Android

Button Group

Button group questions allow the user to select one option out of a possible five. Tap to select.

iOS

Android

Dropdown and Radio Button Questions

Dropdown questions allow users to select one answer from a list of options. Tap to view the options. The options available may vary depending on answers to previous questions.

Radio Button questions are similar. The options are listed directly within the main screen of the form. Both Dropdown and Radio Button questions allow users to select only one answer.

iOS

Android

Multiselect Questions

Multiselect questions are like Radio Button questions, but they allow users to select more than one answer.

iOS

Android

2017-03-10-Android6-8MultiSelect.png

Date/Time and Duration Selectors

These questions collect Date only, Time only, both Date/Time, or Duration.

iOS Android Date Android Time

Image Attachment

The image attachment tool allows users to either attach an image already saved on the device, or to take a new photo and attach it to the form.

iOS

Android

2017-03-10-Android6-8-sign.png

Signature Capture

Signature capture fields allow users to add their signature on a form. Simply tap on the question, draw a signature on-screen by touch, and select Done/Save. Select Clear to erase a signature and start over.

iOS

Android

2017-03-09-Android6-8sigcap.png

Barcode

Barcode questions allow users to scan a barcode with the camera of the mobile device. This is supported on most, but not all, devices that have a fairly high-resolution camera with auto-focus. If the camera on your mobile device does not have auto-focus capability, you can still capture and decode barcodes, however you must manually place the camera and/or barcode so that is in focus.

Certain Android devices will come with barcode scanning functionality built in, while others will require that you download a barcode scanning app from the Google Play app store.

Advanced Question Types

The Sketch pad control allows users to draw on an image or a blank page using an array of drawing tools.

Question Behaviour

Required

Required questions must be answered before proceeding to the next page of a form or submitting a form. Any type of question can be a Required question. On iOS devices, Required questions are marked with an asterisk. On Android devices, text entry fields will show the text "Required." If a user attempts to move to the next page without answering a Required question, an error message will appear advising the user that there are unanswered Required questions.

iOS

Android

Read-Only

Read-only questions are not editable on mobile devices. These fields usually either contain data filled out by an administrator in the case of a dispatched form or are auto-populated/prefilled based on selections made earlier in the form. A lock icon will be displayed next to the data to indicate its read-only status.

iOS

Android

2017-03-10-Android6-8-locked.png

Auto-populated Questions

Some fields can be auto-populated (auto-filled) based on previous answers in a form. For example, the first question in a form might ask for a customer name to be selected from a list. The following questions can then be auto-populated with other information, like the customer's address and contact information. Learn more about configuring form questions to auto-populate.