Differences Between the macOS and iOS Apps

Available on all tiers:

Essentials
Advanced
Enterprise

The macOS app was developed using the macOS Software Development Kit (SDK). Due to limitations in the SDK, some of the features supported on iOS are not supported on macOS.

Unsupported in macOS Effect on the macOS app
Optical Character Recognition (OCR) keyboard Users can’t use OCR to add text from camera images.
Google Maps There’s no option to Choose Satellite Image in Sketch Pad questions that Allow sketching on a map.
Document scanning Document scanning is not supported for File Upload questions.
Passcode lockClosed A passcode lock is an added security feature that field users can set up on their Mobile Apps. A passcode lock ensures that only the user who knows the passcode can access the data. Touch ID and Face ID are supported on iOS and macOS versions of the Mobile App. The TrueContext Mobile App window doesn’t obscure like it does on an iPhone. To trigger the passcode lock, the user must quit the app or hide the window.
Device passcodes Because users must always sign in on their Macs, a device passcode isn’t needed and has no effect.