App‑to‑App error codes

This topic explains how to interpret the error codes that you might get when using App‑to‑App communication.

Info:We're now TrueContext.

Use truecontext:// or tcxt:// in your App‑to‑App calls.

To maintain existing integrations, TrueContext will continue to support prontoforms:// and the alternative https://prontofor.ms/.

For more detailed information about what’s changing, visit https://support.truecontext.com/hc/en-us/articles/19516168513556

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PFErrorCodeListNotFound / 2001

The errors described in the following table might be caused by the team-level mobile device settings. For example, if your App‑to‑App request specifies type=sent, but sent isn’t enabled for mobile devices, you’ll get this error.

If the request is... Then the error message is...
truecontext://x-callback-url/list
truecontext://x-callback-url/list?type=forms
Forms list not found.
truecontext://x-callback-url/list?type=inbox
Inbox not found.
truecontext://x-callback-url/list?type=sent Sent list not found.

PFErrorCodeItemNotFound / 1010

If the request is... Then the error message is...
truecontext://x-callback-url/open?formID=15872001
A form with the requested ID does not exist. FormID = 15872001
truecontext://x-callback-url/open?formIterationID=15872001
A form with the requested iteration ID does not exist. FormIterationID =  15872001
truecontext://x-callback-url/open?name=Inspection
A form with the requested name does not exist. name = Inspection
truecontext://x-callback-url/open?DataRecordID=15872001
A Data Record with the requested ID does not exist. DataRecordID = 15872001
truecontext://x-callback-url/open?clientDataRecordID=15872001
A Data Record with the requested local data record ID does not exist. ClientDataRecordID = 15872001
truecontext://x-callback-url/list?type=inboxList
Error message: A list that is named “inboxList” does not exist.